Who Should Attend:
- IT professionals looking to improve service delivery through automation.
- Service Managers and Consultants involved in digital transformation projects.
- Business Process Analysts aiming to streamline operations with automation.
- Professionals interested in advancing their knowledge of Service Automation concepts.
- Anyone responsible for automating services within their organisation.
Benefits of Attending:
- Gain a solid foundation in service automation and how it enhances business services.
- Learn how to design and implement automated services that drive efficiency.
- Understand the principles of the Service Automation Framework® and its key components.
- Equip yourself with the skills to support digital transformation initiatives.
- Receive an internationally recognised certification upon successful completion of the exam.
Service Automation Framework® Foundation:
The Service Automation Framework® (SAF) Foundation course provides participants with a deep understanding of how to automate services within an organization. This course covers the key principles, concepts, and processes of service automation, enabling businesses to enhance service delivery efficiency and customer satisfaction through automation.