Who Should Attend:
- IT professionals looking to start their ITIL certification journey.
- Service management professionals seeking to update their knowledge to ITIL 4.
- Individuals involved in IT service delivery, support, and management.
Benefits of Attending:
- Official Certification Exam included
- Develop a solid understanding of the ITIL 4 framework.
- Learn how ITIL can be applied to create value in your organization.
- Prepare for the ITIL 4 Foundation certification exam with confidence.
Comprehensive Coverage:
Explore key concepts such as the ITIL service value system, guiding principles, and the service value chain, setting the foundation for further ITIL certification.
Interactive Learning:
Engage with the material through a mix of lectures, and discussions.
Hybrid Delivery:
Participate in the way that suits you best—either online or in-person on site.
Post Training Support:
Exam prep, coaching and support through KnowWhatSkills.Tech
Expert Guidance:
Led by experienced trainers from Symphonise Consulting, a PeopleCert® accredited training provider, you’ll gain insights into the latest ITIL practices.